Lean principles, learning, and software production harvard. Wipro technologies not informed wsp park safari inventory reduction. Pankaj mishra, et bureau when sambuddha deb, 53, now the chief global delivery officer at indias third biggest software exporter wipro, was looking for answers to deal with rising wage inflation and growing complexity in large outsourcing contracts some years ago, toyotas legendary production. Wipro is an indian firm providing back office operations handling medical claims and human resource policies for customers around the world. Projects can take anywhere from a few months to a few years to complete, requiring close collaboration across widely distributed. The fivestep thought process for guiding the implementation of lean techniques is easy to remember, but not always easy to achieve. A lean organization understands customer value and focuses its key processes to continuously increase it. March 28, 2009 2 in 2004 wipro technologies, an indian outsourced software services provider faced a quandary. Company profile this chapter is divided into two parts.
Wipro is experimenting with a new software service model that is based on the principles of the toyota production system and lean manufacturing. In part 1, an attempt is made to present the profile of it industry wipro and in part 2, the profile of infosys is presented. Lean anditilshare a common goal, the improvement of the processes involved. During every sprint an agile project delivers something of value. The amdocs portfolio includes a full set of bssoss capabilities on a variety of platforms and technologies to support communication service providers. During 20042005 wipro had around 50 projects on lean, by 2010, nearly 1,645 projects were live with toyotas lean principles.
Wipro is one of the largest it services and product engineering company in india. Winner of scmhrd leansix sigma award 2009 in a competition. Wipro technologies has created a large, 15to20 person, sepg staffed by people with a wide range of abilities and skills including, for example, statistical analysis and graphical design. Pdf analysis of the toyota production system and the. A study on application of lean techniques in indian it industry.
By the end of the course, participants will begin thinking lean, that is, thinking in terms of. Institute of technology, linkoping university, sweden. Service involve infra maintenance, testing, developm. Wipro is presently ranked among the top 100 technology companies in the world. In 2004 wipro technologies, an indian outsourced software services provider faced a quandary. Pdf lean manufacturing has been proved to bring unparallel advantage to. Wipro formerly, western india palm refined oil limited, legally wipro limited is an indian multinational corporation that provides information technology, consulting and business process services. Pankaj mishra, et bureau when sambuddha deb, 53, now the chief global delivery officer at indias third biggest software exporter wipro, was looking for answers to deal with rising wage inflation and growing complexity in large outsourcing contracts some years ago, toyotas legendary production system. To acquaint you with lean six sigma, it is that management tool which helps in improving operations of any industry by significantly reducing and limiting wastes in different areas of. The move to environmentally conscious manufacturing sofame technologies inc sparking growth in a mature manufacturing company esterline technologies. Wipro has even developed its own six sigma methods like transation quality using six sigma.
Looks at why wipro chose to use lean and how they went about implementing it in a novel context such as this. To download an electronic copy of this publication, please visit. An integrated approach to software process improvement at. Were there other countermeasures they should introduce in their setting. Wipro s strengths lie in it being one of the largest players in the offshore market to offer a full breadth of services including application development, reengineering, package implementation, it. Based in bangalore, wipro technologies is a rapidly growing software services company. Specify value from the standpoint of the end customer by product family.
Wipro is a leading global information technology, consulting. Lean management new frontiers for financial institutions. Lean management in service industry technologies an indian outsource provider of. Rama swamy possesses 3 years experience as a facilitator of six sigma projects and more than 10 years experience in project deliveries. About wipro technologies wipro technologies, the global it business of wipro limited nyse. Risk management agile lets you get your concept to your users as quickly as possible. Accordingly, we benchmark our compensation policies against. How wipro adapted the toyota production system to it work. Wipros global it business caters to more than 150 global fortune 500 clients across. Documenting the quality initiatives so that redundant elements dropping the efficiency can be predicted and eliminated. There are several different kinds of products of wipro which are currently present in the market which comes under wipro consumer care wcclg, is today among the top fmcg companies and amongst the fastest growing fmcg companies in india. Wipro technologies when you work in the technology industry, you always have to be ready for the next big thingespecially when it comes to best business practices. Toyotas lean lessons for wipro toyotas lean lessons. Six sigma implementation in wipro technologies this project was undertaken as a partial fulfillment of the study of human resource management in.
There are a variety of consulting projects taken up by wipro in various sectors like petroleum, breweries industry, pharmaceutical, telecom firm, it industry vgsom, iit kharagpur 11. Rakesh jain at malaviya national institute of technology jaipur. Our compensation strategy focuses on recognizing and rewarding employee contribution to wipro and drive a performance based culture. This group creates assets templates, guidance documents, etc. Wipro is a it services company and they offer almost all the it services. Wipro technologies, a rapidly growing software services firm based in india, decided to use principles from the toyota production system also known as lean to fundamentally change their operating model. Addresses the advantages and disadvantages of outsourcing and how to mitigate the effects of, for example, the capture and deportation to. Wipro technologies was among the top companies in global software services. View notes 46420439wiproleanimplementation from biol 000 at capilano university.
Wipro is a leading global information technology, consulting and business process services. Ppt wipro technologies powerpoint presentation free to. Leveraging advanced technologies focus on services to harness the power of disruption created at the intersection of technologies like. An introduction to lean tools and methodologies 2 class objective provide a practical demonstration on how the basic lean tools 7 wastes, 5s, standard work and the rapid improvement kaizen event can transform government operations. This would help save a lot of time if pitfall arises at later stages. Wipro provides outsourced research and development, infrastructure. From strategies and technologies to the service sector, the advent of the lean concept. Wipro is harnessing the power of new and emerging technologies to create breakthrough applications and solutions. Lean principles, learning, and software production confidential draft. Lean at wipro technologies case study solution, lean at wipro technologies case study analysis, subjects covered continuous improvement manufacturing strategy organizational learning outsourcing by bradley r. Wit is a leading information technology, consulting and outsourcing company, that delivers solutions to enable its clients do business better. Thats why information technology and consulting powerhouse wipro technologies has long been an early adopter of the latest business improvement methodologies. Improve the itil process in incident management with matching leanetom.
Wipro receives 2010 global impact award from metro atlanta chamber of commerce for success in job creation and positive impact on atlantas economy in 2009. Lean principles, learning, and software production. If the key to lean was incorporating multiple counter measures into a coherent system, were they doing this. Wit is a leading global information technology, consulting and business process services company that delivers solutions to enable its clients to. Scribd is the worlds largest social reading and publishing site. Lean at wipro technologies case solution and analysis, hbr. Software testing market is expected to record cagr of 6% over 2020 to 2026 technologies like machine learning and ai are increasingly being integrated in software testing solutions of late. So before answering your question let me divide my answer into two parts. Were happy to see you appreciate the work life balance and learning opportunities here at wipro. Wipro technologies, a fast growing software services company based in india, we decided to use the principles to the production of toyota also known as lean to radically change its operating model. An integrated approach to software process improvement at wipro technologies. At any point, you may determine you want to launch what has been delivered and start building a user base or testing your hypothesis. Wipro infotech is the indian it company of the year 2009. We harness the power of cognitive computing, hyperautomation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.
Its major chunk came from usa67% followed by europe27%. Pdf obstacles in lean implementation in developing countries. It looks at why wipro decided to use lean meat and as they walked its implementation in the context of the novel, such as this. Agile methodology is an alternative to traditional project management, typically used in software development. Also, explores whether this new approach can lead to a substantial competitive advantage. Agile methodologies are an alternative to waterfall, or traditional sequential development. Its headquarters are in bangalore, karnataka, india.
Senior managers believed that the marginal benefits of its. Lean at wipro technologies case solution and analysis, hbs. Improve the itil process in incident management with. They have launched it as a corporate wide initiative in all the business units, wipro fluid power, consumer and lighting, infotech, wipro technologies, biomed. Springboard research chooses wipro for impressive revenue growth, client acquisitions and push towards green technologies. Pdf lean philosophy and its applications in the service industry. The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste. Wipro is the second largest it services company in india and employs more than 98,391 people worldwide, so get. Identify all the steps in the value stream for each product family, eliminating whenever possible those steps that do not create value.
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